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Binh Pham

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[INFOGRAPHIC] Omnichannel in action

Posted by Binh Pham on

3 omnichannel strategies that transform the retail market and help brick & mortal retailers approach customers effectively. 

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Topics: Retail Management System, POS Retail Software

Omnichannel in action

Posted by Binh Pham on

Much has been written about what omnichannelis and how it benefits consumers. But what does it actually mean for a retailer to embrace omnichannel in terms of the value proposition today? How can a retailer deliver an omnichannel experience to its consumers? Let’s take a closer look at proven omnichannel strategies.

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Topics: Retail Management System, POS Retail Software

The Foundation of Omnichannel strategies

Posted by Binh Pham on

Omnichannel is a rather new and highly ambitious concept. It is not easy to implement either. Many renowned retailers, however, have achieved remarkable results thanks to omnichannel strategies. Omnichannel benefits both retailers and consumers in a number of ways. But from the IT perspective, what does it take to actually create the omnichannel experience? 

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Topics: Retail Management System

Why e-commerce may not hold the future of the retail industry

Posted by Binh Pham on

For years, journalists and ‘experts’ have been talking about the inevitable demise of brick and mortar retail when customers will eventually switch to e-commerce. This couldn’t be further from the truth. In fact, every retail channel has evolved and transformed itself in order to adapt to today’s completely new retail landscape. Traditional retailers are threatened not by online competitors, but by their inability to transform themselves.

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Topics: Retail Management System

[INFOGRAPHIC] How customers embrace omnichannel

Posted by Binh Pham on

One way to grasp the concept of omnichannel is to follow the buying journey of a typical omnichannel shopper. It would look like this:

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Topics: Retail Management System, POS Retail Software

3 ways omnichannel strategies transform the retail industry

Posted by Binh Pham on

Omnichannel is a critical and developing trend within retail industry at the moment, and even in the future. These are 3 ways that omnichannel turns the retail's world around. 

Increased sales & customer loyalty

According to a research by Accenture, 88% of shoppers today use at least one digital channel when searching for products. So making your brand and products readily available and easily accessible in all channels is absolutely essential. Retailers have a much higher chance to increase sales and customer loyalty if they can maintain a strong presence in both physical and digital domains.

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Topics: Retail Management System, POS Retail Software

3 Hospitality Tech Trends You Don’t Want To Miss In 2016

Posted by Binh Pham on

Identifying the trends of our own industry in the year to come is very important. Technological trends that will significantly influence the industry are shaping the industry and forcing companies either to adopt the changes or be left behind. The hospitality industry is no exception, the top 3 technology trends you need to watch out for in 2016 are:

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Topics: Hospitality solutions, Technology trends

Top 10 Reasons Companies Should Automate Expense Management (part 2)

Posted by Binh Pham on

In Part 1 of this article, you heard the first 5 reasons why you should automate (and update / upgrade) your expense management system, here are the remaining 5.

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Topics: Financial Accounting Management Software, Expense management

Top 10 Reasons Why Companies Should Automate Expense Management (part 1)

Posted by Binh Pham on

Still claiming expenses via paper, spreadsheet, out-dated legacy or in-house system? Isn’t it time to look back on such traditional ways with nostalgia because here are 10 reasons why expense management should be automated right away, you don’t need to even be that big a corporation as the benefits are hard to ignore. 

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Topics: Financial Accounting Management Software, Expense management

How ERP revolutionises manufacturing: problems and solutions

Posted by Binh Pham on

There is one similar attribute that all best-in-class manufacturers agree: their supply chain, distribution and service standpoint are very easy to work with the help from cloud-based manufacturing applications, especially Enterprise Resource Planning (ERP).

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Topics: Supply chain management, Manufacturing performance management, Enterprise Resource Planning ERP

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