The non-stop development of technology has influenced almost every industry including hospitality. Since technology has been playing an important part in boosting revenue in many hotels, how technology provide great experience and convenience to hotel guests and help them stay engaged via social media platforms are a crucial key that contributes to the success of the hotels. In the last post, our guest blogger discussed generally about these emerging trends that can help drive hospitality business forward. This article will mention a bit deeper about social media and mobility trends for hotel managers to keep their businesses remain connected with their customers and choose the strategy that fits most them.

Operating in a continuous developing business world, companies need to do everything to maintain their competitive advantages, enhance performance as well as improve their reputation and position in the market. In our previous post on ways to improve your BI solutions, we discussed 3 among 5 ways to improve organisation’s BI solution. The remaining ways are to manage big data effectively and integrate your BI solution with your existing system to achieve best business results.

Business intelligence (BI) is no longer a new concept today as it has been commonly used for the last 30 years. Business intelligence or Business Insights solution is known as a set of processes, analysis methods and tools to simplify the transforming and transferring process; henceforth, improve business performance as a whole. However, despite the rising need of business insights and its maturity, best practices only appeared in the last 5 years. Why?