Recent TRG blog posts

How can a hotel chain whose properties are located in many different countries reliably provide its financial professionals with advanced forecasting and reporting capabilities around the clock and across multiple devices? Find out how forcasting in the hospitality industry works with the case of Kempinski Hotels - the Europe’s oldest luxury hotel group.

In the previous post, we’ve discussed what questions hotel executives should ask in order to choose the right technology partners. In today’s article, we will dive deeper into how you can further foster and grow those partnerships.

Technology continues to play a huge role in the hospitality industry’s efforts to navigate today’s extraordinary environment. And forming cohesive technology partnerships has always been fundamental to the success of a hotel business.

According to IHS Markit¹, inflation will remain high in 2022, hovering around 5%, before falling to 2.8% in 2023.

We all know how devastating the COVID-19 pandemic has been to the hospitality industry. Although the situation is gradually improving, the sector is still far from being out of the woods. So, what are the challenges hotel businesses may experience during this "business-as-unusual" period and what can they do about them?  

Infor Ming.le is a comprehensive platform for social collaboration, business process improvement and contextual analytics. Its innovative social media concept enables an employee to work more effectively as it combines social communication and business processes. The major difference between Infor Ming.le and other information sharing technologies is Ming.le is fully embedded with the organisations main systems, for example, ERP and accounting software. 

A new study conducted by Expedia Group in partnership with global research firm BVA BDRC examines the contribution of OTAs to the travel and tourism industry, specifically the US market, and reports that hotel bookings via OTAs will continue to rise even after the pandemic¹². The study also stated travellers stay more nights, spend more on a property, and generate more revenue for local communities compared to direct hotel bookers.

Experts estimate it might take more than a year for the hospitality industry to recover from the monstrous effects of COVID-19. Many hotel managers are utilising this downtime to deep clean the entire venue and revise projects that are otherwise impossible to do when hotels are full.

More than just offering a simple bed and breakfast, hotel rooms are evolving and being engineered, one amenity at a time, to meet changing traveller demands.

Contactless guest experience is the new reality of hospitality. In addition to changes in the front desk, elevators, and guest rooms, there are other areas where contactless technology has proved itself to be indispensable: temperature checks and ID verification.