--- title: TRG Blog | Nhi Huynh description: TRG Blog - be updated with the latest trends, advice and ideas in accounting, hospitality, financial management and technology enterprises. --- [![trg logo](https://d1cavipgdpnjin.cloudfront.net/wp-content/uploads/2022/05/cropped-icon-1.png)](https://www.trginternational.com/) Helping you and your business shine  [![English flag](https://blog.trginternational.com/hubfs/images/en-flag.jpg "en-flag") English   ](https://blog.trginternational.com/) [![Vietnamese flag](https://blog.trginternational.com/hubfs/images/vi1.jpg "vi1") Vietnamese ](https://blog.trginternational.com/vi) - [Home](https://blog.trginternational.com/) - [Solutions](https://www.trginternational.com/solutions/) - [Industries](https://www.trginternational.com/industries/) - [Resources](https://www.trginternational.com/resources/) - [Events](https://www.trginternational.com/events/list/) - [About us](https://www.trginternational.com/about-us/overview/) - [Careers](https://careers.trginternational.com/) - [![English Flag](https://blog.trginternational.com/hubfs/images/en-flag.jpg "en-flag")](https://blog.trginternational.com/) - [![Vietnamese Flag](https://blog.trginternational.com/hubfs/images/vi1.jpg "vi1")](https://blog.trginternational.com/vi) [☰](https://blog.trginternational.com/author/nhi-huynh#) [Get SunSystems Help →](https://www.trginternational.com/it/what-we-do/infor-sunsystems/get-sunsystems-help/) # Recent TRG blog posts ## Nhi Huynh # Recent TRG Blog Posts ## [Step-by-step guide to efficiently increase customer satisfaction in the retail industry](https://blog.trginternational.com/bid/162600/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Thu, Apr 3, 2014 - [Tweet](https://twitter.com/share) [![Step-by-step guide to efficiently increase customer satisfaction in the retail industry](https://blog.trginternational.com/hs-fs/file-16912307-jpg/images/howsheshopscustomer.jpg) ](https://blog.trginternational.com/bid/162600/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry) A major element of failure has been the tendency to implement customer management ideas without first identifying the firm’s resources and its competitive strengths. Retailers need to spend time considering the following factors: [Read More…](https://blog.trginternational.com/bid/162600/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry) 4 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/162600/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry#comments-listing) Blog Topics: [Retail Management System](https://blog.trginternational.com/topic/retail-management-system) ## [The most common mistake made during a customer experience change, and how to overcome it](https://blog.trginternational.com/retail-management/bid/164283/the-most-common-mistake-made-during-a-customer-experience-change-and-how-to-overcome-it) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Thu, Dec 6, 2012 - [Tweet](https://twitter.com/share) [![The most common mistake made during a customer experience change, and how to overcome it](https://blog.trginternational.com/hs-fs/file-16950366-png/images/retail.png) ](https://blog.trginternational.com/retail-management/bid/164283/the-most-common-mistake-made-during-a-customer-experience-change-and-how-to-overcome-it) I was once called into see a new client who had a problem they wanted to discuss: "We undertook research about 18 months ago on how we could improve our customer experience. Our customers told us we needed to improve our billing. We have just spent $X million on a new billing system and it has taken months to implement. It's now been running for some time and yet our customer satisfaction scores haven't moved at all. What is the problem and can you help?" [Read More…](https://blog.trginternational.com/retail-management/bid/164283/the-most-common-mistake-made-during-a-customer-experience-change-and-how-to-overcome-it) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/retail-management/bid/164283/the-most-common-mistake-made-during-a-customer-experience-change-and-how-to-overcome-it#comments-listing) Blog Topics: [Retail Management System](https://blog.trginternational.com/topic/retail-management-system) ## [Step-by-step guide to efficiently increase customer satisfaction in the retail industry](https://blog.trginternational.com/bid/160208/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Thu, Oct 25, 2012 - [Tweet](https://twitter.com/share) [![Step-by-step guide to efficiently increase customer satisfaction in the retail industry](https://blog.trginternational.com/hs-fs/file-16912307-jpg/images/howsheshopscustomer.jpg) ](https://blog.trginternational.com/bid/160208/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry) A major element of failure has been the tendency to implement customer management ideas without first identifying the firm’s resources and its competitive strengths. Retailers need to spend time considering the following factors: [Read More…](https://blog.trginternational.com/bid/160208/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/160208/Step-by-step-guide-to-efficiently-increase-customer-satisfaction-in-the-retail-industry#comments-listing) Blog Topics: [Retail Management System](https://blog.trginternational.com/topic/retail-management-system) ## [Peering Into The Future Of Retail - Know The Customer](https://blog.trginternational.com/bid/161109/peering-into-the-future-of-retail-know-the-customer) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Tue, Oct 23, 2012 - [Tweet](https://twitter.com/share) [![Peering Into The Future Of Retail - Know The Customer](https://blog.trginternational.com/hs-fs/file-16950555-jpg/images/retail1.jpg) ](https://blog.trginternational.com/bid/161109/peering-into-the-future-of-retail-know-the-customer) If embracing new technologies wasn’t enough of a challenge, today’s marketplace presents an increasingly difficult challenge to provide the right service to the consumers that shop within them. Given the penchant for being constantly connected, the consumers of today are more informed today than any previous generation, and therefore are requiring a different approach when it comes to ‘closing’ the proverbial sale. The retailer is faced with a consumer that is often more informed about a given product than most of the staff within the stores they are shopping. [Read More…](https://blog.trginternational.com/bid/161109/peering-into-the-future-of-retail-know-the-customer) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/161109/peering-into-the-future-of-retail-know-the-customer#comments-listing) Blog Topics: [Retail Management System](https://blog.trginternational.com/topic/retail-management-system) ## [Peering Into The Future Of Retail - Know The Customer](https://blog.trginternational.com/retail-management/bid/162601/peering-into-the-future-of-retail-know-the-customer) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Tue, Oct 23, 2012 - [Tweet](https://twitter.com/share) [![Peering Into The Future Of Retail - Know The Customer](https://blog.trginternational.com/hs-fs/file-16950555-jpg/images/retail1.jpg) ](https://blog.trginternational.com/retail-management/bid/162601/peering-into-the-future-of-retail-know-the-customer) If embracing new technologies wasn’t enough of a challenge, today’s marketplace presents an increasingly difficult challenge to provide the right service to the consumers that shop within them. Given the penchant for being constantly connected, the consumers of today are more informed today than any previous generation, and therefore are requiring a different approach when it comes to ‘closing’ the proverbial sale. The retailer is faced with a consumer that is often more informed about a given product than most of the staff within the stores they are shopping. [Read More…](https://blog.trginternational.com/retail-management/bid/162601/peering-into-the-future-of-retail-know-the-customer) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/retail-management/bid/162601/peering-into-the-future-of-retail-know-the-customer#comments-listing) Blog Topics: [Retail Management System](https://blog.trginternational.com/topic/retail-management-system) ## [What to look for in corporate budgeting solutions](https://blog.trginternational.com/bid/155432/What-to-look-for-in-corporate-budgeting-solutions) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Wed, Oct 10, 2012 - [Tweet](https://twitter.com/share) [![What to look for in corporate budgeting solutions](https://blog.trginternational.com/hs-fs/file-16862708-jpg/images/budget.jpg) ](https://blog.trginternational.com/bid/155432/What-to-look-for-in-corporate-budgeting-solutions) When it comes to budgeting, the traditional method used is spreadsheets. However, over the years, spreadsheets have demonstrated themselves to be insufficient to handle budgeting in the ever changing business world. Hence, [dedicated corporate budgeting solutions](http://www.blog.trginternational.com/bid/133134/The-role-of-Planning-and-Budgeting-solutions) were born to deliver the accuracy, agility and responsiveness that companies so desire. A powerful budgeting solution should help businesses adopt [budgeting best practices](https://blog.trginternational.com/bid/155413/Budgeting-best-practices), such as: [Read More…](https://blog.trginternational.com/bid/155432/What-to-look-for-in-corporate-budgeting-solutions) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/155432/What-to-look-for-in-corporate-budgeting-solutions#comments-listing) Blog Topics: [Planning and Budgeting](https://blog.trginternational.com/topic/planning-and-budgeting), [Talent Management](https://blog.trginternational.com/topic/talent-management), [Financial consolidation, planning and reporting](https://blog.trginternational.com/topic/financial-consolidation-planning-and-reporting), [Financial Accounting Management Software](https://blog.trginternational.com/topic/financial-accounting-management-software) ## [What to look for in corporate budgeting solutions](https://blog.trginternational.com/bid/162609/what-to-look-for-in-corporate-budgeting-solutions) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Wed, Oct 10, 2012 - [Tweet](https://twitter.com/share) [![What to look for in corporate budgeting solutions](https://blog.trginternational.com/hs-fs/file-16862708-jpg/images/budget.jpg) ](https://blog.trginternational.com/bid/162609/what-to-look-for-in-corporate-budgeting-solutions) When it comes to budgeting, the traditional method used is spreadsheets. However, over the years, spreadsheets have demonstrated themselves to be insufficient to handle budgeting in the ever changing business world. Hence, [dedicated corporate budgeting solutions](http://www.blog.trginternational.com/bid/133134/The-role-of-Planning-and-Budgeting-solutions) were born to deliver the accuracy, agility and responsiveness that companies so desire. A powerful budgeting solution should help businesses adopt [budgeting best practices](https://blog.trginternational.com/bid/155413/Budgeting-best-practices), such as: [Read More…](https://blog.trginternational.com/bid/162609/what-to-look-for-in-corporate-budgeting-solutions) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/162609/what-to-look-for-in-corporate-budgeting-solutions#comments-listing) Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management), [Financial consolidation, planning and reporting](https://blog.trginternational.com/topic/financial-consolidation-planning-and-reporting), [Enterprise Performance Management (EPM)](https://blog.trginternational.com/topic/enterprise-performance-management-epm), [Financial Accounting Management Software](https://blog.trginternational.com/topic/financial-accounting-management-software) ## [Infor SunSystems Mobile Application Update](https://blog.trginternational.com/bid/162339/Infor-SunSystems-Mobile-Application-Update) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Tue, Sep 18, 2012 - [Tweet](https://twitter.com/share) [![Infor SunSystems Mobile Application Update](https://blog.trginternational.com/hs-fs/file-16966306-jpg/images/sun-resized-600.jpg) ](https://blog.trginternational.com/bid/162339/Infor-SunSystems-Mobile-Application-Update) Infor is pleased to announce the general availability of [Infor SunSystems Mobile](https://blog.trginternational.com/bid/143876/Infor10-Financials-Business-SunSystems-is-now-available-on-iPad) 1.1.0, available for download in the Apple App StoreSM.  [Read More…](https://blog.trginternational.com/bid/162339/Infor-SunSystems-Mobile-Application-Update) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/162339/Infor-SunSystems-Mobile-Application-Update#comments-listing) Blog Topics: [Financial Accounting Management Software](https://blog.trginternational.com/topic/financial-accounting-management-software), [Infor SunSystems](https://blog.trginternational.com/topic/infor-sunsystems) ## [Boosting finance with Accounting software for Hotels](https://blog.trginternational.com/bid/162391/boosting-finance-with-accounting-software-for-hotels) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Tue, Jul 31, 2012 - [Tweet](https://twitter.com/share) [![Boosting finance with Accounting software for Hotels](https://blog.trginternational.com/hs-fs/file-16985421-jpg/images/url1.jpg) ](https://blog.trginternational.com/bid/162391/boosting-finance-with-accounting-software-for-hotels) There are several functions in the finance team of hotels, each serving a different purpose in hotel financial management. Whilst some of these may overlap, they include: financial accounting, cost accounting, tax accounting, auditing and managerial accounting. With the advent of technology, hotel accounting software has gained a significant role in helping these finance function of hotels. [Read More…](https://blog.trginternational.com/bid/162391/boosting-finance-with-accounting-software-for-hotels) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/162391/boosting-finance-with-accounting-software-for-hotels#comments-listing) Blog Topics: [Financial Accounting Management Software](https://blog.trginternational.com/topic/financial-accounting-management-software), [Infor SunSystems](https://blog.trginternational.com/topic/infor-sunsystems) ## [Must-have qualities of Hotel Accounting information](https://blog.trginternational.com/bid/162393/Must-have-qualities-of-Hotel-Accounting-information) Posted by [Nhi Huynh](https://blog.trginternational.com/author/nhi-huynh) on Tue, Jul 17, 2012 - [Tweet](https://twitter.com/share) [![Must-have qualities of Hotel Accounting information](https://blog.trginternational.com/hs-fs/file-16902561-png/images/financialreportingassumptions.png) ](https://blog.trginternational.com/bid/162393/Must-have-qualities-of-Hotel-Accounting-information) In today’s modern business environment, accounting is not solely about getting the numbers right anymore. It is how the data generated from accounting can contribute to decision-making, and thus drive growth. The same applies to accounting for hotels. [Read More…](https://blog.trginternational.com/bid/162393/Must-have-qualities-of-Hotel-Accounting-information) 0 Comments [Click here to read/write comments](https://blog.trginternational.com/bid/162393/Must-have-qualities-of-Hotel-Accounting-information#comments-listing) Blog Topics: [Financial Accounting Management Software](https://blog.trginternational.com/topic/financial-accounting-management-software), [Infor SunSystems](https://blog.trginternational.com/topic/infor-sunsystems) [All TRG blog posts](https://blog.trginternational.com/all) [Next](https://blog.trginternational.com/author/nhi-huynh/page/2) ### Subscribe to TRG Blog Search this blog Search ### Posts by Topic - [Analytics (69)](https://blog.trginternational.com/topic/analytics) - [Business Intelligence (75)](https://blog.trginternational.com/topic/business-intelligence) - [Careers (1)](https://blog.trginternational.com/topic/careers) - [CFOs (80)](https://blog.trginternational.com/topic/cfos) - [Cloud Computing (112)](https://blog.trginternational.com/topic/cloud-computing) - [CSR activities (1)](https://blog.trginternational.com/topic/csr-activities) - [cybersecurity (8)](https://blog.trginternational.com/topic/cybersecurity) - [Digital Transformation (80)](https://blog.trginternational.com/topic/digital-transformation) - [digital workplace (2)](https://blog.trginternational.com/topic/digital-workplace) - [Enterprise Performance Management (EPM) (115)](https://blog.trginternational.com/topic/enterprise-performance-management-epm) - [Enterprise Resource Planning ERP (147)](https://blog.trginternational.com/topic/enterprise-resource-planning-erp) - [ERP (1)](https://blog.trginternational.com/topic/erp) - [Financial Accounting Management Software (319)](https://blog.trginternational.com/topic/financial-accounting-management-software) - [Financial consolidation, planning and reporting (143)](https://blog.trginternational.com/topic/financial-consolidation-planning-and-reporting) - [Hospitality solutions (128)](https://blog.trginternational.com/topic/hospitality-solutions) - [IFRS (23)](https://blog.trginternational.com/topic/ifrs) - [Inbound marketing (4)](https://blog.trginternational.com/topic/inbound-marketing) - [Infor SunSystems (97)](https://blog.trginternational.com/topic/infor-sunsystems) - [News (9)](https://blog.trginternational.com/topic/news) - [Planning and Budgeting (69)](https://blog.trginternational.com/topic/planning-and-budgeting) - [project management (1)](https://blog.trginternational.com/topic/project-management) - [Retail Management System (130)](https://blog.trginternational.com/topic/retail-management-system) - [Rick Yvanovich (1)](https://blog.trginternational.com/topic/rick-yvanovich) - [Talent Management (355)](https://blog.trginternational.com/topic/talent-management) - [Technology trends (136)](https://blog.trginternational.com/topic/technology-trends) - [TRG (8)](https://blog.trginternational.com/topic/trg) [see all](https://blog.trginternational.com/author/nhi-huynh#) Upcoming TRG Events ### Latest Posts ### Most Viewed Posts ### Our Editorial Mission ![Rick Yvanovich](https://blog.trginternational.com/hs-fs/hubfs/RY%20-%20profile%20picture-1.jpg?width=87&name=RY%20-%20profile%20picture-1.jpg)*** ***** Rick Yvanovich** * /Founder & CEO/* With TRG International Blog, it is our mission to be your preferred partner providing solutions that work and we will make sure to guide your business to greatness every day. ### Subscribe to TRG Blog ### Follow TRG Blog TRG International Blog (footer) ![TRG Logo](https://d1cavipgdpnjin.cloudfront.net/wp-content/uploads/2022/05/cropped-icon-1.png) International IT, Talent and F&B - we think it's a great combination. 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