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19th September 2024 San Francisco, CA

ON-DEMAND WEBINAR

Reimagining Hospitality

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How Technology is Shaping Guest Experience and Business Growth

The Hospitality sector in the APAC region, specifically, is undergoing a rapid digital transformation. As customer expectations evolve, hoteliers are constantly trying to crack the million-dollar code, not the "What do guests truly want today?" but "How hotel businesses not only survive but also thrive in this exciting, new era?"

Watch our on-demand webinar, featuring a special guest from Infor, to understand how basic room amenities are no longer enough, but proactive decision-making, powered by data, is key to sustained business growth.

WATCH THE WEBINAR ON-DEMAND TODAY>>

Surviving vs. Thriving: What Are the Building Blocks of Tomorrow for Hospitality Businesses?

Let’s face it! Today, a welcoming atmosphere and a comfortable stay are the baseline expectations for every hotel. These essentials might keep you in the game, but they are no longer enough to truly set your property apart in a crowded market. When guests can find a similar experience elsewhere (and for a cheaper price), how do you respond?

As a hotelier navigating constant market shifts, success requires taking a proactive stance, using smart, scalable technology platforms that unify every stage of your guest’s journey—from discovering your hotel, to booking, to enjoying their stay, and even beyond checkout.

It’s time to rethink your approach to pricing and guest engagement! Are you ready to reimagine what true competitive advantage looks like in today’s hospitality landscape?

Find your answer in this on-demand webinar!

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Key takeaways from this webinar

This 30-minute conversation between TRG and industry leader unpacks the essential strategies and technologies driving success in modern hospitality:

The state of Hospitality in APAC

Get the insider's scoop into current market trends and the emerging tech like AI, business intelligence, and mobility that hoteliers are prioritising.

The modern IT foundation

Explore what a scalable, integrated technology platform that connects the front-end PMS to RMS and F&B systems for a seamless guest journey across all functions and locations looks like.

AI in action

Gain insights on how Generative AI is being leveraged in Revenue Management and Analytics to simplify group reporting and empower better decision-making.

What I have observed in the past few years is that there's a common trend for hoteliers to adopt the latest technology (AI, BI, data lake, mobility, robotics, etc.). But the biggest question is how well you understand all these new technologies? Are you utilising the technology to help your business grow into the next phase?

SAMMI WU, Director of Sales – Hospitality, Southeast Asia region, Infor

Meet Your Experts

TRG International | Phong Nguyen

Phong Nguyen

Hospitality Account Manager, TRG International

Infor | Sammi Wu

Sammi Wu

Director of Sales – Hospitality, Southeast Asia region, Infor

Access the Webinar Now!

Ready to gain the insights you need to accelerate your hotel’s digital journey and drive exceptional guest experiences?

Fill out the form below to get instant access to the full on-demand webinar.

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