The sharing economy (also known as “peer-to-peer economy” or “collaborative consumption”) is the concept of sharing resources that are otherwise go to waste. Technology plays a part in helping the sharing economy to expand, and making the assets cheaper, more accessible than ever. In today's article, we'll focus on the hospitality industry and how much impact the sharing economy, particularly Airbnb, is having on the industry as well as the consumers.

In Part 1, we've mentioned the first 5 classic mistakes when introducing the 360-degree Feedback process in the workplace. Continue reading to find out the remaining mistakes!

If you are planning to implement a 360-degree feedback process in your organisation, the common mistakes cannot be overlooked. The fundamentals of this process may seem simple, yet, there are a few pitfalls that a manager should be well aware of.

This blog provides a cursory overview of some of the key concepts related to next-generation revenue management practices. The first part talked about the performance metrics. In this final part, we will take a quick look at the remaining two concept: data and intelligent pricing. 

This blog provides a cursory overview of some of the key concepts related to next-generation revenue management practices, starting with the ever-evolving performance metrics that are commonly used to track and measure success.

Times of change present many challenges throughout organisations — especially for front-line managers, who need to implement change through their people and do more with less. Ironically, when you need your highly effective managers to perform at their very best, that’s when they are the most vulnerable to buckling under the pressure. This article will provide you with early warning signs of management derailment.

Objectives and Key Results (OKRs) are an effective goal planning method which is being used at Google. You may wonder: “My company is not Google. Will my company still be able to benefit from everything that OKRs have to offer?” Maybe! If you have a concrete understanding of what OKRs are, and you do not attempt to make any of the following mistakes, you and your team might be set to go.

Today’s customers expect great service, excellent selection, and competitive pricing. And they not only do not care whether that’s online or at a physical location — but they also expect to be able to “mix it up” a bit. Customers have come to expect that if they order an item online, they can return it in the store, for example. 

Retailers want to embrace the omnichannel methodology but they realise they can’t be all things to all customers. While it is true that today’s shoppers, and in particular Millennials, want to purchase goods and services through different channels, many retailers are still struggling to adapt to the latest iteration of retail reality in which shopping takes place 24/7, and may start in one channel and finish in another.

Employers can effectively use personnel assessment instruments to measure job-relevant skills and capabilities of applicants and employees. These tools can help to identify and select better workers and can help improve the quality of an organisation’s overall performance. To use these tools properly, employers must be aware of the inherent limitations of any assessment procedure, as well as the legal issues involved in assessment.