Digital and the reliance on data have continuously disrupt the hospitality industry in various ways. Those who know how to leverage the power of emerging technologies to extract actionable insights will stand a higher chance of earning customer loyalty in today’s age of personalisation.
For companies considering implementing an ERP system, ERP blogs are one of the key information sources for doing research before making decisions. Therefore, finding a resourceful, informative and updated blog on ERP topics is essential.
More people travel now than ever. In a study conducted by Amadeus, 83 per cent of respondents strongly agreed or agreed that “People will view travel as a right rather than a luxury and consider it an increasingly important part of their lives.”
It is estimated that by 2020, the world will have more than 20.4 billion connected devices, creating one enormous intertwined network called the Internet of Things (IoT). In hospitality, IoT can be the key to achieving a complete personalised guest experience at an optimised operating cost. Embracing IoT’s endless possibilities can certainly help hoteliers create a good head start in their digital transformation journey.
Sustainability has been top of mind among hoteliers in recent years as tourists are increasingly concerned about the environmental issues. In fact, green practices adopted by hotels may soon become critical factors for travellers when choosing and booking accommodation to stay in.
The democratisation of technology and the transformation of society that it facilitated are impacting virtually every major industry. In high tech manufacturing, the trends are causing an upheaval. No matter how innovative, flashy, or anticipated a product might be, high tech companies can also get punished in the marketplace if those products don’t measure up to quality.
Topics: Technology trends
The lines have been increasingly blurring between high tech and non-high tech manufacturing—in large part due to the proliferation of technology into everyday consumer and business products. This has major implications for how high tech manufacturers operate today and how they’ll need to operate in the future. The first step in managing this transition is to understand the forces driving the integration of high tech manufacturing and other industries.
Topics: Technology trends
Advanced technologies provide hoteliers with full-scope support and benefits, from front desk to back-office operations. Cloud technology, for example, has played the key role in improving the end-to-end experience from booking to post-staying of guests, reducing cost and resource demands, increasing ROI, and hence, improving the overall business management capability of the business.
Nowadays, amenities such as flat-screen TV, Wi-Fi, aircon, minibar, etc. in your typical hotel rooms are considered must-haves and can no longer act as key differentiators. Hotels will certainly evolve, and the adoption of new technologies is inevitable. The question is, how drastically?
The sharing economy (also known as “peer-to-peer economy” or “collaborative consumption”) is the concept of sharing resources that are otherwise go to waste. Technology plays a part in helping the sharing economy to expand, and making the assets cheaper, more accessible than ever. In today's article, we'll focus on the hospitality industry and how much impact the sharing economy, particularly Airbnb, is having on the industry as well as the consumers.