Recent TRG blog posts

Hotels and resorts are laying the groundwork for how they will do business in a new decade and beyond, in an effort to stay competitive, profitable, and ready to meet new challenges. Industry leaders are examining the workflows and mechanics of technology-driven processes, like data infrastructure, reservations, event planning, inventory control, competitive price setting, and revenue forecasting—and seeking out ways to tie them all together to better serve operations, revenue management, and brand strategy.

The hospitality industry will likely never be the same again. This isn’t necessarily bad news, though. Right now, industry leaders are thinking about how to evolve their businesses—embracing innovation and planning ways to ensure stability and long-term success.

As new technologies and new challenges emerge, an advanced cloud-based property management system (PMS) can empower hotels and casinos to create scalable operations that foster greater visibility, utility, and efficiency. In this era when the hospitality industry is changing fast, legacy systems that silo each location as its own data centre will not successfully lead businesses into a new decade.

The hospitality and tourism industry plays an important role in the global economy, contributing 11 per cent of the world’s total GDP pre-COVID. Its recovery, therefore, is highly anticipated and closely watched as the world emerges from the pandemic.

In the previous post, we’ve discussed what questions hotel executives should ask in order to choose the right technology partners. In today’s article, we will dive deeper into how you can further foster and grow those partnerships.

Technology continues to play a huge role in the hospitality industry’s efforts to navigate today’s extraordinary environment. And forming cohesive technology partnerships has always been fundamental to the success of a hotel business.

As we are entering our third COVID year, travel restrictions are starting to ease to prepare for the full reopening of the economy. But skyrocketing inflation, supply chain bottlenecks, and the looming threat of new coronavirus variants all pose great challenges to the outlook of the hospitality industry.

We all know how devastating the COVID-19 pandemic has been to the hospitality industry. Although the situation is gradually improving, the sector is still far from being out of the woods. So, what are the challenges hotel businesses may experience during this "business-as-unusual" period and what can they do about them?  

As the region’s hospitality and tourism sector is poised to rebound post-COVID, Accor IMEA is bringing their accounting systems to the cloud by adopting SunSystems, a SaaS-delivered financial management solution from Infor.

A new study conducted by Expedia Group in a partnership with global research firm BVA BDRC examines the contribution of OTAs to the travel and tourism industry, specifically the US market, reports that hotel bookings via OTAs will continue to rise even after the pandemic¹². The study also stated travellers stay more nights, spend more on-property, and generate more revenue for local communities compared to direct hotel bookers.