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Consider These 5 Criteria When Choosing Cloud PMS

Posted by Andrew Turton on

Hospitality businesses have increasingly realised the massive benefits a hotel-specific property management System (PMS) can offer. According to a study done by Software Advice, a combined 62 per cent1 of the respondents seek to replace their outdated legacy systems. Unsurprisingly, cloud-based PMS is a fairly popular choice among independent and chain hotels alike.

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Topics: Hospitality solutions

5 Reasons Why Boutique Hotels Should Adopt Cloud Today

Posted by Andrew Turton on

At the rate technologies accelerate today, every luxury hotel, resort, boutique hotel, and bed & breakfast is being disrupted. According to Aeijaz Sodawala, CEO of eZee Technosys, “almost 75% of the hotel industry comprises small and independent hotels who aren’t technology-savvy and have for a long time avoided adopting automation tools like a Cloud PMS.”1

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Topics: Hospitality solutions

Cloud Property Management Systems: Does Your Hotel Need One?

Posted by Andrew Turton on

As the customer's demands and behaviours are changing, hoteliers are in dire need of a holistic hotel property management system that enables them to complete multiple tasks at one. More than just a tool used for the daily business operation, a property management system needs to evolve to include functions that take care of the strategic side of hotel businesses, too.

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Topics: Hospitality solutions

4 Next-Generation Technologies that Drive Hotel Success in 2019

Posted by Andrew Turton on

Digital and the reliance on data have continuously disrupt the hospitality industry in various ways. Those who know how to leverage the power of emerging technologies to extract actionable insights will stand a higher chance of earning customer loyalty in today’s age of personalisation.   

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Topics: Hospitality solutions, Technology trends

Challenges in Safeguarding Hotel Data in the Post-GDPR World

Posted by Andrew Turton on

The hospitality industry handles loads of sensitive data on a daily basis, from the customers’ reservation information to their flight details and payment records. Having all these private data on hands makes hotels the prime targets for cyber-attacks. In the case of internationally recognised brands that house F&B and retail outlets within the hotels, it’s even more challenging to resolve the data issues. To effectively safeguarding hotel data comprising of not only your customers but also your employees’ personal data, hoteliers need to first identify the elements that roadblock your ways to success.

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Topics: Hospitality solutions

Hotel Technology 2020: Which Trends Will Drive the Changes?

Posted by Andrew Turton on

More people travel now than ever. In a study conducted by Amadeus, 83 per cent of respondents strongly agreed or agreed that “People will view travel as a right rather than a luxury and consider it an increasingly important part of their lives.”

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Topics: Hospitality solutions, Technology trends

How the Internet of Things (IoT) Is Transforming the Hospitality Industry

Posted by Andrew Turton on

It is estimated that by 2020, the world will have more than 20.4 billion connected devices, creating one enormous intertwined network called the Internet of Things (IoT). In hospitality, IoT can be the key to achieving a complete personalised guest experience at an optimised operating cost. Embracing IoT’s endless possibilities can certainly help hoteliers create a good head start in their digital transformation journey.

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Topics: Hospitality solutions, Technology trends

What Does It Take to Transform the Booking Experience?

Posted by Rick Yvanovich on

Modern travellers expect a seamless journey, from destination research to hotel booking, flight confirmation, and local hangout suggestions, up until when they reach their homes. However, the hospitality industry has been slow in adopting new technologies. Hotel solutions are neither intuitive nor capable of making full use of the abundant customer data. Will the hospitality industry continue relying on Online Travel Agencies (OTAs) to bring in more revenue? Or there will be service providers confident enough to take on the challenges that hotels present?

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Topics: Hospitality solutions

Why Sustainability Is Important in Hospitality and the Best Practices

Posted by Rick Yvanovich on

Sustainability has been top of mind among hoteliers in recent years as tourists are increasingly concerned about the environmental issues. In fact, green practices adopted by hotels may soon become critical factors for travellers when choosing and booking accommodation to stay in.

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Topics: Hospitality solutions, Technology trends

7 Steps to Take Your Revenue Management to the Next Level

Posted by Thai Pham on

Upgrading revenue management capabilities means not only implementing the right technology solution and integrating the right data sources — ones that have been shown to improve forecast accuracy and pricing decisions — but also putting the right organisational resources in place and creating a revenue-focused culture. Following are a few recommendations for hoteliers to keep in mind. 

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Topics: Hospitality solutions

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 Rick Yvanovich
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