“The single biggest failure point for ERP implementations is the need for change management." Neville Turbet, Project Perfect
Analyst firm Gartner estimates that 55% to 75% of all ERP projects fail to meet their objectives.
Whether your project is a few months or a few years long, whether it’s an upgrade or a new implementation, the financial and cultural well-being of the entire organisation is at stake, and the associated costs of failure range from disruptive to catastrophic.
Deloitte has identified the critical people-related challenges organizations typically face at each phase of an ERP implementation, as well as specific steps you can take to mitigate them.