Effective management of customer’s interaction with the company and brand has been widely accepted as a source of competitive advantage by organizations. In Singapore, this extends even to the public sector, where service excellence is a key indicator for performance measurement. Whilst the passion to ensure a positive experience is high on the agenda, the question to be asked is “do Singaporean firms have the right structure in place to drive customer experience-oriented businesses?”
Blog Topics: Talent Management
Use these three steps to get customers to look beyond price to see the value your company truly offers
Blog Topics: Retail Management System
Retail Pro is pleased to announce another monumental V9 upgrade. Concrete, the leading Egyptian fashion retailer has successfully rolled out the Retail Pro V9 hybrid system across 71 stores. They join a long list of satisfied Retail Pro customers who are enjoying the enormous benefits that a V9 upgrade can offer. Concrete have been a Retail Pro customer for the last ten years and their decision to stay with the Retail Pro retail management system and upgrade is, without doubt, testament to their trust in both the Retail Pro products and the unfaltering service provided by Retail Pro’s Dubai business partner, Philip Toledo ltd.
Blog Topics: Retail Management System
Blog Topics: Financial consolidation, planning and reporting, IFRS, Financial Accounting Management Software, Infor SunSystems
Sustainability can drive significant business benefits. Yet in many organisations, its value is not fully realised.
Blog Topics: Financial Accounting Management Software
Independent Bank is an Ionia, Michigan based bank holding company with total assets of approximately $3 billion and about 1,300 employees. Founded as First National Bank of Ionia in 1864, Independent Bank now operates more than 100 offices across Michigan’s Lower Peninsula. It provides a full range of financial services including retail and commercial banking, mortgage lending, investments and title services. Find out:
As budgets are locked in for 2012 it's time to aggressively expand server virtualization, and for those who have been held back by cost, to consider virtual desktops.
Network World — One of the main reasons for deploying desktop virtualization is the security advantages it can provide, such as keeping sensitive data off the endpoint, according to Citrix.
Are spreadsheets wearing you out?
Blog Topics: Financial Accounting Management Software
Rick Yvanovich
/Founder & CEO/
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