Since the crazy rising of online purchase and channels, a big supermaket style is becoming increasingly undermined. Not only do online channels compete effectively in non-food areas that larger stores were designed to support, but the rate of growth has become unpopular with communities and promoted planning issues with regulators. As a result, in the last two decades, retailers have placed renewed emphasis on convenience formats. Customer convenience and service are the key to make change in this industry, make the convenience-form retail become so delightful.

In the last post, we have introduced the basic understanding of social ERP and collaboration concept in manufacturing as well as their benefits. Of course, manufacturers cannot build a successful collaboration strategy without a efficient, goal-oriented strategy to take the best advantage from social ERP.

There are many types of collaboration, and each type requires different tools and priorities, and companies need to pay enough attention to all types of collaboration in order to have a unified collaboration strategy before moving to the next goals.