Recent TRG blog posts

Effective management of customer’s interaction with the company and brand has been widely accepted as a source of competitive advantage by organizations. In Singapore, this extends even to the public sector, where service excellence is a key indicator for performance measurement. Whilst the passion to ensure a positive experience is high on the agenda, the question to be asked is “do Singaporean firms have the right structure in place to drive customer experience-oriented businesses?”

The most successful owners, like the best athletes, know there's no reaching the top. There's only working harder and learning faster than the next guy.

For Wall Street Occupiers or other decriers of the “social injustice” of college tuition, here’s a curveball bound to scramble your worldview: a totally free college education regardless of your academic performance or background.  The Massachusetts Institute of Technology (M.I.T.) will announce on Monday that they intend to launch an online learning initiative called M.I.T.x,which will offer the online teaching of M.I.T. courses free of charge to anyone in the world.

Infor ERP SyteLine Helps Support and Sustain High Growth

Infor, a leading provider of business application software serving over 70,000 customers, today announced Bullet, a promotional products leader, has selected Infor ERP SyteLine to optimize business processes. Bullet has been growing at a very high rate and ERP SyteLine will enable Bullet to improve efficiency and increase profitability by supporting and sustaining their continued growth over the next three to five years.

Optimized Combination of Hardware and Software Speeds Decision Making and Reduces Administration Costs

IBM (NYSE: IBM) and Infor today announced an integrated hardware and software solution designed to improve the profitability and responsiveness of manufacturers. Based on IBM's market-leading POWER7® family of systems and the IBM i operating system, the optimized platform with Infor's ERP LX, ERP XA and ERP System21 Enterprise Resource Planning (ERP) software is an easy to install system that streamlines manufacturing processes through automated planning, scheduling and fulfillment. It also yields new data intelligence that quickens decision making and reduces administration costs.