The Five Whys Technique

Posted by Rick Yvanovich

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When confronted with a problem, have you ever stopped and asked “why” five times? If you do not ask the right question, you will not get the right answer. The Five Whys is a simple question-asking technique that explores the cause-and-effect relationships underlying problems.

fivewhystechnique

For every effect there is a cause. But the results chain between the two is fairly long and becomes finer as one moves from inputs to activities, outputs, outcome, and impact.1 In results-based management,2 the degree of control one enjoys decreases higher up the chain and the challenge of monitoring and evaluating correspondingly increases. In due course, when a problem appears, the temptation is strong to blame others or external events. Yet, the root cause of problems often lies closer to home.

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Topics: Talent Management

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Rick Yvanovich

 Rick Yvanovich
 /Founder & CEO/

With TRG International Blog, it is our mission to be your preferred partner providing solutions that work and we will make sure to guide your business to greatness every day.

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