Manufacturers are among those who stand to benefit the most from Digital Transformation. Emerging digital technologies open new opportunities to reinvent how products are made and distributed to the market.
Turning these opportunities into reality requires specific critical steps. According to Infor, there are 9 steps manufacturers need to take in their journey to digitalisation.
9 steps to Digital Transformation in Manufacturing
In part 1 of this blog post, we discovered the first 5 steps. In this second part, we will discuss the last 4 steps.
6. Forming cross-functional teams to execute ideas
Your digital agenda should be instructed and supervised by the top managers. The job should not be left to the IT team alone, team leaders or executives must follow up and be highly engaged, especially in setting the company culture, the pace of change, risk acceptance, and investment priorities.
Besides, companies should form teams with personnel from multiple areas and diverse backgrounds to gain more inclusive perspectives and profound opinions. Different teams should be able to share their ideas and problem, thus ensuring their ideas are consistent and avoid any possible conflict.
7. Expand service offerings and customer engagement
As competition grows, customer engagement becomes one of the most important aspects that every organisation should focus on in order to outdo competitors. Customers in both business-to-consumer (B2C) and business-to-business (B2B) markets expect to receive a personalised and positive experience.
You can now easily align your product and service with potential buyers rather than just rely on generic offers. An advanced customer relationship management system (CRM) and digital marketing tactics are two powerful tools to target your customers and have an appropriate approach to ensure success in any transactions.
8. Enhance the supply chain and connected networks
As businesses expand globally, the demand for an effective supply chain grows considerably. The role of inventory management in a business operation becomes a lot more important. Delivery methods can range from containers on cargo ships to 3D printing of one rarely needed part, it is crucial for organisations to control cost and minimise the waste of each transaction.
The application of sensors and the Internet of Things (IoT) is making a major change in how companies control their products in the shipping process. Sensors can be used to monitor conditions within shipping containers, such as temperature and humidity, especially useful in the food and beverage industry.
Moreover, you can always know the position of your shipping containers with sensor technology using GPS and satellites. As a result, you can now both control the condition of your products and able to plan backup options in case of any unexpected event occurs to the shipment.
9. Keeping track of your equipment
Smart sensors embedded in machines and equipment provide manufacturers with enormous value. They allow for continuous monitoring of various conditions such as speed, temperature, vibration, volume, weight, or mass. Data from these sensors can be analysed to keep track of any malfunction, such as overheating or excessive vibration, which then triggers an automated response.Read more: A new robotic revolution in manufacturing
The response may vary from immediately solving the problem to or in the case of a serious safety breach, the line shutting down. With the help of digital technology, you are now able to extend the lifecycle of mission-critical equipment, protect your investment, and schedule maintenance when it will least impact fulfilling customer orders.
To get started on digital transformation, check out our whitepaper below!