TRG Blog

Binh Pham

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The explosion of hardware and software innovation in POS system evolution

Posted by Binh Pham on

Along with the emerging trends in technology, Point of Sale (POS) is thought to be also going through a profound transformation. New trends such as intertwined drivers of mobile devices and sensor proliferation, the transition of back-office systems to the cloud, the demand of enhancing customer experiences, etc., have led to changes in consumer behavior.

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Topics: Retail Management System

Increase customer satisfaction with the innovated POS system

Posted by Binh Pham on

Point of Sale (POS) is going through rapid change driven by emerging technology trends and innovations. In the last post, we discussed the explosion of hardware and software innovation and its impacts on this evolution. In this post, we will introduce one more critical part and its impact in POS innovation.

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Topics: Retail Management System

Motivating the Millennial Shopper: The role of technology in making a purchase decision

Posted by Binh Pham on

The millennial shopper has been characterized as an elusive being -- we know they exist, but we seem to have trouble catching them, at least for a prolonged period of time. Predicting their actions is an even greater challenge. As a result, retailers have formed a number of myths around millennial shopping preferences -- some that border on superstition -- and many approach these myths as reality.

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Topics: Retail Management System, Technology trends

Production demand forecasting: How to do it right?

Posted by Binh Pham on

In manufacturing world, several activities, if not all, are based on forecasting for future demands. For this reason, manufacturers have always treated demand forecasting as one of the most important foundations for accurate, timely and effective production.

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Topics: Enterprise Resource Planning ERP

5 metrics for retailers to identify most valuable customers (MVCs)

Posted by Binh Pham on

As a survival factor for any businesses, ‘more customers’ is always the main target for marketers. Hence, many retailers tend to disregard their existing ones. The most common reason is that they don’t recognise who their most valuable customers are. Practically, when acknowledging your top priority customers, you will know who to take special care of.

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Topics: Retail Management System

Common accounts payable problems and the changing role of the accounts payable function

Posted by Binh Pham on

The previous article has emphasised the impacts of AP on vendor relationships, and a well-managed AP can enable companies to take advantage of vendor payments. Findings from an Aberdeen Group survey demonstrate that several other factors encourage companies to focus on their accounts payable, such as a lack of visibility into invoices and AP documents, the high cost of the invoice process, and cash management.

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Topics: Financial Accounting Management Software

Revising accounts payable for financial benefits

Posted by Binh Pham on

Amidst the fiercely competitive environment of an economic downturn, along with closely maintaining customer relationships and searching for ways to boost sales and profits, retailers must pay attention to cost cutting as a way to enhance their profit margins. One area that can bring significant material benefits to retailers is their accounts payable (AP).

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Topics: Financial Accounting Management Software

TRG and Citrix: 14 years of partnership and going strong

Posted by Binh Pham on

HCM City – March 6th 2013 – TRG, one of Vietnam’s leading technology providers, originally brought Citrix virtualisation software to the country. TRG is proud to continue its partnership with Citrix as a Silver Solution Advisor. Our membership renewal to the Citrix Partner Network marks a 14-year journey with the world’s top virtualisation and enterprise mobility solutions vendor.

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How to create and derive more value from customers – A comprehensive example

Posted by Binh Pham on

As discussed in our previous “5 steps to customer value management” part 1 and part 2 articles, the customer management cycle is a closed-loop process as follows:

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Value creation: 5 steps to customer value management (part 2)

Posted by Binh Pham on

Just a quick reminder, in our previous blog entry, we have discussed about step 1 and 2 of the 5 steps. In this article, we continue to talk about the remaining steps that complete this circle of customer value management.

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