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Binh Pham

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How Retailers Can Implement Omnichannel with Retail Pro Prism

Posted by Binh Pham on

For forward-looking retailers, the path of becoming an omnichannel business has just begun, with many more changes and investments are to be made. The leaders of the retail industry have already set the bar for high-quality services and true omnichannel experiences. For example, the scan-and-go store concept from Amazon has broken the norm of brick-and-mortar retailing and given new meaning to the omnichannel retail experiences. 

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Topics: Retail Management System, Retail Pro

Retail Stores Are Getting Smaller and Here's Why

Posted by Binh Pham on

Target, Ikea, Whole Foods, Sephora, and a couple of other popular retailers in the US recently have been following the same trend - the "mini-me" trend.

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Topics: Retail Management System

Overview of Retail Pro Prism: A True Platform for Omnichannel Retail

Posted by Binh Pham on

As retailers are bracing themselves for a future where omnichannel is the norm, retail management software has to evolve as well. With more than 25 years specializing in providing solutions to retail chains. Let's have an overview of RetailPro Prism, a next-gen POS system. 

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Topics: Retail Management System

[INFOGRAPHIC] Omnichannel in action

Posted by Binh Pham on

3 omnichannel strategies that transform the retail market and help brick & mortal retailers approach customers effectively. 

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Topics: Retail Management System

Omnichannel in action

Posted by Binh Pham on

Much has been written about what omnichannel and how it benefits the consumers. But what does it actually mean for a retailer to embrace omnichannel in terms of the value proposition today? How can a retailer deliver an omnichannel experience to its consumers? Let’s take a closer look at proven omnichannel strategies.

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Topics: Retail Management System

The Foundation of Omnichannel strategies

Posted by Binh Pham on

Omnichannel is a rather new and highly ambitious concept. It is not easy to implement either. Many renowned retailers, however, have achieved remarkable results thanks to omnichannel strategies. Omnichannel benefits both retailers and consumers in a number of ways. But from the IT perspective, what does it take to actually create the omnichannel experience? 

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Topics: Retail Management System

Why e-commerce may not hold the future of the retail industry

Posted by Binh Pham on

For years, journalists and ‘experts’ have been talking about the inevitable demise of brick and mortar retail when customers will eventually switch to e-commerce. This couldn’t be further from the truth. In fact, every retail channel has evolved and transformed itself in order to adapt to today’s completely new retail landscape. Traditional retailers are threatened not by online competitors, but by their inability to transform themselves.

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Topics: Retail Management System

[INFOGRAPHIC] How customers embrace omnichannel

Posted by Binh Pham on

One way to grasp the concept of omnichannel is to follow the buying journey of a typical omnichannel shopper. It would look like this:

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Topics: Retail Management System

3 ways omnichannel strategies transform the retail industry

Posted by Binh Pham on

Omnichannel is a critical and developing trend within retail industry at the moment, and even in the future. These are 3 ways that omnichannel turns the retail's world around. 

Increased sales & customer loyalty

According to a research by Accenture, 88% of shoppers today use at least one digital channel when searching for products. So making your brand and products readily available and easily accessible in all channels is absolutely essential. Retailers have a much higher chance to increase sales and customer loyalty if they can maintain a strong presence in both physical and digital domains.

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Topics: Retail Management System

3 Hospitality Tech Trends You Don’t Want To Miss In 2016

Posted by Binh Pham on

Identifying the trends of our own industry in the year to come is very important. Technological trends that will significantly influence the industry are shaping the industry and forcing companies either to adopt the changes or be left behind. The hospitality industry is no exception, the top 3 technology trends you need to watch out for in 2016 are:

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Topics: Hospitality solutions, Technology trends

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