Recent TRG blog posts

Changes in industry and global market provide an opportunity for CFOs to re-evaluate the capabilities and responsibilities of the finance function, align new models and processes to the business, set stages and SMART objectives for more accurate planning, budgeting and forecasting, as well as improve strategic decision making for growth. In the last post, we discussed about four evolving roles of the modern CFOs, which are changed from traditional tasks of financial governance and control to a more strategic and entrepreneurship role in the organisation. But no matter what the roles are, the ultimate goal of CFOs is delivering the most effective decision that will lead the organisation into the future.

Receiving furious or disappointed customer calls or visits is the ineluctable duty for any retailer. However, with proper training, constant practice and patience, a Customer Service Representative (CSR) can easily go through this, that means not only he can deal with customer's complaints successfully and reserve the situation, but also maintain customers loyalty to the brand.

Cloud computing (or simply 'the cloud' ) is a popular phrase used mainly to describe all the different computing concepts, which include a great number of computers, connected through a real-time communication (like Internet). It is all about sharing resources! Cloud computing has a great number of benefits for your business as it increases the  efficiency of the resources shared and significantly improves your cash flow. So here is a short list of reasons why you should move your business to the cloud.

As announced today at Synergy Los Angeles, Citrix has introduced XenDesktop 7 with expected availability for download in June.

Ho Chi Minh City – Customers from more than 60 leading organisations in the field of Financial Service, Insurance, Oil & Gas, Hospitality, Aerospace, Health and Education attended “TRG Customer Day 2013” last Wednesday, 16^th October at New World Hotel.

The hospitality industry is a multi-billion dollar industry that typically relies on the availability of people’s leisure time as well as their disposable income. This industry – which includes, hotels, pension houses, restaurants, theme parks and others – usually thrives when there are enough people who are capable of spending money as well as willing to use them to pay for leisure services and facilities.

It should have been fun to run a business and profit from it. Business is still a great way for some entrepreneurs to create a legacy and profit from a system larger than one person. Yet, business has its risks. Whole you can work with some risks and mitigate them; some others are beyond our control. It’s the kind of risks that we can control what business owners have to think about.

Operating in a continuous developing business world, companies need to do everything to maintain their competitive advantages, enhance performance as well as improve their reputation and position in the market. In our previous post on ways to improve your BI solutions, we discussed 3 among 5 ways to improve organisation’s BI solution. The remaining ways are to manage big data effectively and integrate your BI solution with your existing system to achieve best business results.

Running a full screen virtual desktop on a Windows PC or thin client, you would have had no visibility to locally installed applications. But with the new Local App Access feature of XenDesktop 7 and XenApp 6.5 Feature Pack 2, now those local Windows apps can be seen without having to escape from your VDI or Hosted Shared desktop.