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Vietnamese Across the globe an increasing number of Retail Pro customers are making the decision to upgrade to Retail Pro 9 and are reaping the benefits. One of the many satisfied customers is R & A Cycles. Founded in 1976, the world’s largest bicycle store based in Brooklyn, New York, quickly gained the reputation as the flagship pro bike shop for professionals and enthusiasts all over the world. It was seven years ago that R & A Cycles first chose Retail Pro as its product of choice and recently reaffirmed its commitment by moving to Retail Pro 9.
Albert Cabbard, R & A Cycles COO, has not been disappointed with the results commenting, "It has been quite a change but a good change as the new Oracle relational database offers me access to data I never had before".
One of Retail Pro's North American Business Partners, One Step Retail were there to ensure the upgrade ran smoothly from start to finish. To minimize disruption, a test environment was first set up, allowing the creation of screen designs, relevant documentation and also training so staff could acclimatize to the new improved features of Retail Pro.
"We successfully worked with our partner on coming up with a rollout plan, which allowed us to perform the conversion with minimum downtime and as little impact on the business as possible….On go-live there were a few glitches, but nothing that wasn't resolved right away" further commented Albert Cabbard of R & A Cycles.
With a successful V9 implementation behind them, R & A Cycles are now looking forward to the future and their next project, which is to set up their E-Commerce site to operate in concert with Retail Pro.
Retail Pro 9 has many features and benefits, but the ones that make the most difference to retailers are unique to each individual business. If you want to find out how Retail Pro 9 can help your business run in a more efficient manner, please contact your local Retail Pro Business partner today.
