A burning issue of any modern ERP business implementation is CX (customer experience). Customers should be placed at the heart of all subjects and considered an extensive ecosystem that is positively impacting the progression of services, and bringing services towards the development of powerful new trends as well as formation and requirements of interactive & collaborative services in the short and long terms.
Recent TRG blog posts
Customer Experience (CX) in ERP Implementation
Posted by Ho Nguyen on Sat, Apr 7, 2018
Blog Topics: Enterprise Resource Planning ERP
Increasing Speed to Value in ERP Implementation
Posted by Ho Nguyen on Thu, Apr 5, 2018
Increasing speed to respond more quickly, accurately, and to create values towards customer demands is a key objective that every manufacturer wishes to achieve. So how can speed affect the value chains as a basis to create values? Analysis has shown that the rate can only increase values if
Blog Topics: Enterprise Resource Planning ERP
Why SMBs Find Cloud ERP Increasingly Attractive
Posted by Ho Nguyen on Mon, Mar 26, 2018
There are two biggest reasons why small and medium-sized businesses (SMBs) find their solutions in cloud-based ERP systems: Software buyers feel more at ease with using software-as-a-service for important enterprise applications, and cloud-based services can now meet SMB’s wider range of requirements.
Blog Topics: Enterprise Resource Planning ERP
Infor CloudSuite Industrial and Real-time Indicators (P.4)
Posted by Ho Nguyen on Fri, Mar 23, 2018
We have come to the last part of defining real-time business indicators for each key managerial role in the organisation. These indicators play a crucial role in helping managers keep the ship on courses.
Blog Topics: Enterprise Resource Planning ERP
Infor CloudSuite Industrial and Real-time Indicators (P.3)
Posted by Ho Nguyen on Thu, Mar 22, 2018
Obtaining real-time business indications are crucial to every key managerial role in the organisation. Enterprises need to determine real-time indicators and help managers keep the ship on courses. Each high-level indicator is engineered to set metrics for indicators at the lower levels.
Blog Topics: Enterprise Resource Planning ERP
The CEO’s Guide to Business Intelligence (P.2)
Posted by Ho Nguyen on Wed, Mar 21, 2018
Business Intelligence (BI) implies all modern technologies that can provide useful information for business purposes. The word "Intelligence" in the phrase "Business Intelligence" means the ability to access insights easily.
In the previous blog, we have mentioned the definition and benefit of Business Intelligence. Next, we will look into the three main areas of BI.
Blog Topics: Business Intelligence, Enterprise Resource Planning ERP
Infor CloudSuite Industrial and Real-time Indicators (P.2)
Posted by Ho Nguyen on Wed, Mar 21, 2018
Your business just obtained Infor CloudSuite Industrial and the system has proven to be effective in boosting collaboration and enhance transparent communication cross-department. However, the data you are presented with still overwhelming and might take some time to get used to.
Blog Topics: Enterprise Resource Planning ERP
Infor CloudSuite Industrial and Real-time Indicators (P.1)
Posted by Ho Nguyen on Tue, Mar 20, 2018
Infor CloudSuite Industrial (previously known as Infor SyteLine) has long been favoured by many as a highly secure and reliable ERP solution for your everyday manufacturing and distributing needs.
Blog Topics: Enterprise Resource Planning ERP
Cut cost and boost profit with Infor CPQ
Posted by Ho Nguyen on Mon, Mar 19, 2018
Are your sales teams not working as efficiently as you expect? Do you constantly receive feedback from your customers saying they are not satisfied? Most importantly, is your revenue decreasing? All of these might be results of an old-fashion sales process with the outdated technology. Therefore, the big question would be, is there any high-tech solution to turn to?
Blog Topics: Enterprise Resource Planning ERP
Hit Or Miss – Lessons Learned from ERP Implementations
Posted by Ho Nguyen on Mon, Mar 5, 2018
In today's economy, change is inevitable for all enterprises. And it often happens at a very rapid pace. Because change has become an everyday part of enterprise dynamics, employees who resist change can actually cripple an enterprise.
Blog Topics: Enterprise Resource Planning ERP