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TRG in the Board Room Blog

What will mobility look like in YOUR stores?

Posted by Hai Nguyen on

Mobility technology has enabled brick-and-mortar retailers to process transactions from anywhere in the store for more than a decade, leading many to predict the death of traditional POS.

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Topics: Retail Management System, POS Retail Software

Luxury shoppers expect omnichannel experiences

Posted by Rick Yvanovich on

Most luxury consumers, regardless of age, enjoy shopping across channels – digital and physical. And 50% of luxury sales are from omnichannel shopping. These are among the key findings of a recent study by the consulting firm The Boston Consulting Group (BCG).

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Topics: Retail Management System, POS Retail Software, Retail Pro

[INFOGRAPHIC] Omnichannel in action

Posted by Binh Pham on

3 omnichannel strategies that transform the retail market and help brick & mortal retailers approach customers effectively. 

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Topics: Retail Management System, POS Retail Software

Omnichannel in action

Posted by Binh Pham on

Much has been written about what omnichannelis and how it benefits consumers. But what does it actually mean for a retailer to embrace omnichannel in terms of the value proposition today? How can a retailer deliver an omnichannel experience to its consumers? Let’s take a closer look at proven omnichannel strategies.

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Topics: Retail Management System, POS Retail Software

Increase restaurant customer satisfaction with mPOS systems

Posted by Patrick B. Jorgensen on

Did you know that 91% of your unhappy customers will never purchase services from you again?

A satisfied guest at your restaurant is one who comes back for more. An unhappy guest won't and tells friends and family about their negative experience, so you've not only lost them but potential customers as well. The question then is how to increase your customer satisfaction?

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Topics: Retail Management System

The Foundation of Omnichannel strategies

Posted by Binh Pham on

Omnichannel is a rather new and highly ambitious concept. It is not easy to implement either. Many renowned retailers, however, have achieved remarkable results thanks to omnichannel strategies. Omnichannel benefits both retailers and consumers in a number of ways. But from the IT perspective, what does it take to actually create the omnichannel experience? 

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Topics: Retail Management System

Why e-commerce may not hold the future of the retail industry

Posted by Binh Pham on

For years, journalists and ‘experts’ have been talking about the inevitable demise of brick and mortar retail when customers will eventually switch to e-commerce. This couldn’t be further from the truth. In fact, every retail channel has evolved and transformed itself in order to adapt to today’s completely new retail landscape. Traditional retailers are threatened not by online competitors, but by their inability to transform themselves.

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Topics: Retail Management System

[INFOGRAPHIC] How customers embrace omnichannel

Posted by Binh Pham on

One way to grasp the concept of omnichannel is to follow the buying journey of a typical omnichannel shopper. It would look like this:

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Topics: Retail Management System, POS Retail Software

3 ways omnichannel strategies transform the retail industry

Posted by Binh Pham on

Omnichannel is a critical and developing trend within retail industry at the moment, and even in the future. These are 3 ways that omnichannel turns the retail's world around. 

Increased sales & customer loyalty

According to a research by Accenture, 88% of shoppers today use at least one digital channel when searching for products. So making your brand and products readily available and easily accessible in all channels is absolutely essential. Retailers have a much higher chance to increase sales and customer loyalty if they can maintain a strong presence in both physical and digital domains.

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Topics: Retail Management System, POS Retail Software

Retailers and the challenge from mobile devices

Posted by Rick Yvanovich on

As the mobility revolution shows no sign of slowing down, personal mobile devices like smartphones and tablets have become indispensable parts of our daily lives. Mobile applications provide users with instant services anytime, anywhere; from taxi hailing, takeaway delivery to online shopping.

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Topics: Retail Management System, mobile devices

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 Rick Yvanovich
 /Founder & CEO/

With TRG International Blogs, it is our mission to be your preferred partner providing solutions that work and we will make sure to guide your business to greatness every day.

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