Recent TRG blog posts

Today, AstraZeneca is widely known for their Oxford/AstraZeneca COVID vaccine, co-developed with the University of Oxford. But this hardly is the first time the pharma giant pushes the boundaries of science to deliver life-changing medicine.

Coaching is a powerful tool to empower employees. However, it is often underutilised. When implemented effectively, coaching can make an impact on an individual's life and career. Leaders that apply coaching techniques can unlock individuals' potential and maximise their capabilities, thus, creating a more productive, engaged, and satisfied workforce.

Infor Ming.le is a comprehensive platform for social collaboration, business process improvement and contextual analytics. Its innovative social media concept enables an employee to work more effectively as it combines social communication and business processes. The major difference between Infor Ming.le and other information sharing technologies is Ming.le is fully embedded with the organisations main systems, for example, ERP and accounting software. 

A new study conducted by Expedia Group in partnership with global research firm BVA BDRC examines the contribution of OTAs to the travel and tourism industry, specifically the US market, and reports that hotel bookings via OTAs will continue to rise even after the pandemic¹². The study also stated travellers stay more nights, spend more on a property, and generate more revenue for local communities compared to direct hotel bookers.

It's been a century since efficiency expert Frank Bunker Gilbreth discovered in 1920 that it's best to hire a lazy worker to do a hard job because they will find an easy way to do it. (And no, it's not Bill Gates who said it first.) But the philosophy of "working smarter, not harder" has not fully caught on among managers themselves. 

In an article published on FastCompany, Matt Casey, author of The Management Delusion—The Easy Way to Do a Hard Job, shared his thoughts on "the lazy management approach", a term which he coined during his time at Moonfruit (UK). The name is a clever take on the nature of his management position, and it has nothing with being lazy.

Experts estimate it might take more than a year for the hospitality industry to recover from the monstrous effects of COVID-19. Many hotel managers are utilising this downtime to deep clean the entire venue and revise projects that are otherwise impossible to do when hotels are full.

More than just offering a simple bed and breakfast, hotel rooms are evolving and being engineered, one amenity at a time, to meet changing traveller demands.

Contactless guest experience is the new reality of hospitality. In addition to changes in the front desk, elevators, and guest rooms, there are other areas where contactless technology has proved itself to be indispensable: temperature checks and ID verification. 

As a traveller, don't we all wish the hotel onboarding process, door unlocking, room services, and in-room amenities usage can be carried out digitally, seamlessly, without waiting in line or encountering awkward greetings?

The importance of revenue optimisation or revenue management in the hotel industry cannot be overstated due to its critical importance to the Hotel's bottom line. Revenue optimisation is being able to sell the right room to the right guest, at the right price and at the right time. It requires plenty of actionable information on time, which is so often unattainable.