More and more retailers are recognising that customer management can bring long-term value to their business. Since applying these strategic approaches is not an easy task, retailers should consider implementing an appropriate retail management system to make all processes invariably smoother. Such a system will aid enterprises in:

Nowadays, travellers are also becoming more tech-savvy. Hence, self-service technology namely mobile apps, check-in kiosks and lobby touchscreen become the important tools that bring opportunities to increase sales and bookings for hotels.

According to Taylor Short, who researches hotel management systems for Software Advice, the hospitality industry is figuring out that meeting a tech-savvy travellers’ expectations for connectivity and independence not only increase customer satisfaction, but also open up new revenue channels that didn’t exist before. In this article, we will walk you through how these self-service technology can help boost hotel revenue and increase customer satisfaction.

Read more: Travellers' expectations are changing and here's how hotels can keep pace

In the increasingly volatile and regulation-filled business world, the ability to adapt is of utmost importance. But handling change and complexity is a challenge for companies, especially when they try to step out of the domestic environment and into the global zone.

A 2011 report by Gartner Inc. indicated that the era we are living in today is “the era of information”, and to business, “optimal use of information assets will be critical to business success, and organisations that can derive the best understanding from it will have a major advantage in a globalised and competitive world.” However, the vision is still far to Vietnam businesses, where the amount of information is overwhelmed yet lacks the tools to generate it right. In this post, we will look at 3 main hindrances to good decision making – the root cause to downgrade business performance.

Ho Chi Minh – August 2013 – The 10^th anniversary of World Blood Donation Day, hosted by AmCham Vietnam on 2^nd August 2013, attracted hundreds of people from large corporations in Ho Chi Minh City.  This is the second time TRG attended Amcham Blood donation day in 2013. By joining this event, we wish to lend a hand in helping the society save lives.

Hanoi – August 19^th, 2013 – Following the success of previous seminar in Ho Chi Minh City, the “Office of the CFO for Hospitality: new ways of working to maximize profits”, TRG once again bring this concept to the audiences in Hanoi. The seminar - which is on Tuesday, September 10, 2013 at Hilton Opera Hanoi - is going to expect more than 120 representatives who are CEOs, CFOs, and Chief Accountants, Hotel owners, directors and managers from 3 and above star rating hotels, resorts and other companies in the hospitality industry countrywide.

HCM City – August 8^th, 2013 – Following the success of previous seminars, TRG worked together with CIMA, and Infor to introduce the “Office of the CFO: change the way work is done” seminar to companies in southern Vietnam one more time. The event was well received by more than 120 representatives who are CFOs, CEOs, Chief Accountant, General Directors and Managers from hundreds of companies in various industries in Vietnam, especially in Ho Chi Minh City.

The financial consolidation  process in a corporation usually begins with capturing business transactions and events and closing sub ledgers into general ledgers. It often involves reconciliations of financial statements from different subsidiaries as well as dealing with minority interest and intercompany transactions . As companies grow, so does the number of entities needing to be consolidated. The consolidation process can be complicated for corporations with multiple subsidiaries and associates, especially when their consolidation system is manual, or not integrated.

A simple five step process to prepare a cash-flow projection

Cash is the ‘blood’ that flows through a business. Without cash a business will die –no cash equals no business. The fact is that almost every business is facing a common problem: the lack of cash –which we cannot always from occurring, all we can do is to manage it wisely so when the problem occurs, we have enough time to address the situation.