Recent TRG blog posts

The millennial shopper has been characterized as an elusive being -- we know they exist, but we seem to have trouble catching them, at least for a prolonged period of time. Predicting their actions is an even greater challenge. As a result, retailers have formed a number of myths around millennial shopping preferences -- some that border on superstition -- and many approach these myths as reality.

Nowadays, travellers are also becoming more tech-savvy. Hence, self-service technology namely mobile apps, check-in kiosks and lobby touchscreen become the important tools that bring opportunities to increase sales and bookings for hotels.

According to Taylor Short, who researches hotel management systems for Software Advice, the hospitality industry is figuring out that meeting a tech-savvy travellers’ expectations for connectivity and independence not only increase customer satisfaction, but also open up new revenue channels that didn’t exist before. In this article, we will walk you through how these self-service technology can help boost hotel revenue and increase customer satisfaction.

Read more: Travellers' expectations are changing and here's how hotels can keep pace

The millennial shopper has been characterized as an elusive being -- we know they exist, but we seem to have trouble catching them, at least for a prolonged period of time. Predicting their actions is an even greater challenge. As a result, retailers have formed a number of myths around millennial shopping preferences -- some that border on superstition -- and many approach these myths as reality.

Knowledge is power. Knowledge is everything to make things happen, and eventually, going smooth and strong, straight to success! For many years, knowledge has been an eternal goal and target of mankind, not to mention businesses. Without knowledge, which in this context is business visibility and business insights, companies cannot know if they are succeeding or failing, and may get lost forever.

“The only predictable thing about life is its unpredictability” – Unknown

In the last decade, so many events had happened that brought unbridled change and volatility to the world’s economy. Business have been facing wildly fluctuating rates of decline and recovery across the globe. A “Growth markets forecast” done by Ernst & Young in 2013 has pointed out that insolvencies rose by 178% during 2008-9 recession in the US versus a 57% rose in the UK. Fortunately, during the past years, insolvencies has dropped fast and the rate in the US is falling 20% faster than that of in the UK. In addition to these changes and volatility, over-regulation, constant imposition from regulators and global standard-setters have brought complication and complexity to the systems and information that organisations need. This leads to the need to absorb and synthesise information so to manage risk more effectively. So, how companies should respond to volatility and what they need to do to enhance their competitiveness, financial performance, productivity in a volatile business climate?

In the increasingly volatile and regulation-filled business world, the ability to adapt is of utmost importance. But handling change and complexity is a challenge for companies, especially when they try to step out of the domestic environment and into the global zone.

In the last post, we discussed about the 2 key factors to overcome operational challenges from shared ideas of top manufacturing executives in GatePoint’s survey 2013, which focus on taking advantage of new revenue opportunities and improving production processes using ERP solution.

In this post, we will continue to share top executives’ viewpoint on how to make the best use of not only ERP, but other general business applications, as well as how to flexibly combine organisational processes with information system to bring out the best results.

Infographics – A Governance, Risk and Compliance GRC Guide To Organizations – An infographic by the team at Corporate Governance Consultancy

Manufacturing always have a special hold on one country’s economy. In Vietnam, the transition from Agriculture to Manufacturing is still on its way. On the other hand, the pace of changes that manufacturing companies need to face is continuously increasing. Chemical, oil, gas, pulp & paper, steel and metal processing companies are rethinking, reorganising and reengineering their businesses so they can outperform their competitors and become more profitable.

Ho Chi Minh City – Last Sunday, 1^st December 2013, TRG made its entrance in the University of Economy and Law (UEL)’s career day for the first time ever. This is one of many annual activities from TRG to help students and fresh graduates learn about career opportunities and future working challenges for them to prepare to be their best.