---
title: TRG Blog | Talent Management (4)
description: Talent Management | TRG Blog - be updated with the latest trends, advice and ideas in accounting, hospitality, financial management and technology enterprises. (4)
---

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# Recent TRG blog posts

## [Unlocking Customer Retention & Loyalty through Technical Support](https://blog.trginternational.com/customer-technical-support-client-retention-loyalty)

 Posted by [Rick Yvanovich](https://blog.trginternational.com/author/rick-yvanovich) on Wed, Jun 19, 2024

- [Tweet](https://twitter.com/share)

[![Unlocking Customer Retention & Loyalty through Technical Support](https://blog.trginternational.com/hubfs/images/technical-customer-support.jpg) ](https://blog.trginternational.com/customer-technical-support-client-retention-loyalty)

In today’s competitive business landscape, retaining clients is just as important, if not more so, than acquiring new ones. One of the critical factors influencing client retention is the quality of technical support. Providing excellent technical support not only addresses clients’ immediate concerns but also builds long-term loyalty and trust.

[Read More…](https://blog.trginternational.com/customer-technical-support-client-retention-loyalty)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/customer-technical-support-client-retention-loyalty#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [The Dark Side of High EQ in the Workplace & How to Mitigate It](https://blog.trginternational.com/dark-side-high-eq-workplace)

 Posted by [Rick Yvanovich](https://blog.trginternational.com/author/rick-yvanovich) on Wed, Jun 5, 2024

- [Tweet](https://twitter.com/share)

[![The Dark Side of High EQ in the Workplace & How to Mitigate It](https://blog.trginternational.com/hubfs/images/medical-healthcare-equipment.jpg) ](https://blog.trginternational.com/dark-side-high-eq-workplace)

While[ Emotional Intelligence](https://blog.trginternational.com/three-notices-on-emotional-intelligence) has clear benefits in enhancing interpersonal relationships and managing emotions, it is not without its drawbacks. Recognizing these potential disadvantages can help individuals and organisations strike a balance between EQ and other critical skills, ensuring a more holistic approach to personal and professional development.

[Read More…](https://blog.trginternational.com/dark-side-high-eq-workplace)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/dark-side-high-eq-workplace#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [Maximising Talent Outcomes with Pre-Hire Assessments](https://blog.trginternational.com/pre-hire-assessments-recruitment-talent-outcomes)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Wed, May 29, 2024

- [Tweet](https://twitter.com/share)

[![Maximising Talent Outcomes with Pre-Hire Assessments](https://blog.trginternational.com/hubfs/psychometric-assessment-select-right-people.jpg) ](https://blog.trginternational.com/pre-hire-assessments-recruitment-talent-outcomes)

Recruiters often perceive [pre-hire assessments](https://blog.trginternational.com/psychometric-assessments) as a time-consuming task that may not align with their agendas or key performance indicators (KPIs). However, we strongly disagree with this perspective. While it's true that incorporating pre-hire assessments can add an extra step to the recruitment process, the benefits far outweigh the initial time investment.

[Read More…](https://blog.trginternational.com/pre-hire-assessments-recruitment-talent-outcomes)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/pre-hire-assessments-recruitment-talent-outcomes#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [What Are CSR, ESG, and Sustainability & Why Do They Matter for Businesses?](https://blog.trginternational.com/csr-esg-sustainability-for-businesses)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Tue, May 7, 2024

- [Tweet](https://twitter.com/share)

[![What Are CSR, ESG, and Sustainability & Why Do They Matter for Businesses?](https://blog.trginternational.com/hubfs/images/nature-bird-feeder-green.jpg) ](https://blog.trginternational.com/csr-esg-sustainability-for-businesses)

As societal expectations evolve and the triple bottom line - people, planet, and profit (3Ps) - becomes increasingly vital, businesses face rising pressure to prove ethical standards and showcase their socially conscious commitment.

[Read More…](https://blog.trginternational.com/csr-esg-sustainability-for-businesses)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/csr-esg-sustainability-for-businesses#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management), [News](https://blog.trginternational.com/topic/news)

## [Beyond Casting the Net: How Selection Completes Your Recruitment Efforts](https://blog.trginternational.com/selection-completes-recruitment)

 Posted by [Rick Yvanovich](https://blog.trginternational.com/author/rick-yvanovich) on Thu, Apr 25, 2024

- [Tweet](https://twitter.com/share)

[![Beyond Casting the Net: How Selection Completes Your Recruitment Efforts](https://blog.trginternational.com/hubfs/images/research-search-digital-recruitment-hiring-candidate.jpg) ](https://blog.trginternational.com/selection-completes-recruitment)

In the HR world, the pressure to [fill open positions quickly](https://blog.trginternational.com/balance-your-hiring-needs-know-how-to-prioritise-right) can be immense. Often, recruitment efforts take centre stage, casting a wide net to attract a pool of potential candidates. But what happens after the resumes flood in? Selection, the crucial process of identifying the perfect fit from that pool, can sometimes get relegated to the sidelines.

[Read More…](https://blog.trginternational.com/selection-completes-recruitment)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/selection-completes-recruitment#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [Giving Performance Reviews to Your Most Difficult Employees](https://blog.trginternational.com/performance-reviews-most-difficult-employees)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Wed, Apr 17, 2024

- [Tweet](https://twitter.com/share)

[![Giving Performance Reviews to Your Most Difficult Employees](https://blog.trginternational.com/hubfs/performance-review.jpg) ](https://blog.trginternational.com/performance-reviews-most-difficult-employees)

It is that much-dreaded time of the year when you have to review your team members' performance. The processes are not only lengthy and complex but also emotionally charged. Not every one of your members will accept the reviews with ease. There are ["difficult to deal with" individuals](https://blog.trginternational.com/7-types-of-difficult-employees) who have a cent or two about the verdicts.

[Read More…](https://blog.trginternational.com/performance-reviews-most-difficult-employees)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/performance-reviews-most-difficult-employees#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [Is Your Company Facing These Hidden Succession Planning Flaws?](https://blog.trginternational.com/how-to-fix-succession-plan-hidden-flaws)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Tue, Mar 19, 2024

- [Tweet](https://twitter.com/share)

[![Is Your Company Facing These Hidden Succession Planning Flaws?](https://blog.trginternational.com/hubfs/leader-blue4-1940x900_29456.jpg) ](https://blog.trginternational.com/how-to-fix-succession-plan-hidden-flaws)

What makes or breaks an organisation? For many, it comes down to [leadership](https://blog.trginternational.com/insight-to-leadership-in-age-of-disruption), but securing strong leadership relies on having the right people in place to take the reins of power over time.

[Read More…](https://blog.trginternational.com/how-to-fix-succession-plan-hidden-flaws)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/how-to-fix-succession-plan-hidden-flaws#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [Psychometric vs. Personality Assessments - Are They the Same?](https://blog.trginternational.com/psychometric-versus-personality-assessments)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Wed, Feb 28, 2024

- [Tweet](https://twitter.com/share)

[![Psychometric vs. Personality Assessments - Are They the Same?](https://blog.trginternational.com/hubfs/assessment-to-duplicate-top-sales-performers.jpg) ](https://blog.trginternational.com/psychometric-versus-personality-assessments)

Numerous facets of a person's behaviour, cognitive preferences, and personality are evaluated and understood through valid assessments backed by scientific research. Two prominent examples of such evaluations are psychometric (for instance, [Great People Inside](https://blog.trginternational.com/download-gpi-assessment-brochure)'s series of assessments) and personality (for instance, the [Myers-Briggs Type Indicator, or MBTI](https://blog.trginternational.com/why-the-mbti-test-is-as-useful-as-astrology)) assessments. 

Hang on, what are the differences between a psychometric assessment and a personality assessment? Are they interchangeable, or do they serve distinct purposes?

This blog post will deep dive into the fascinating world of these assessments, breaking down their distinct goals, methodologies, and applications.

Read more: [Impacts of pre-hire assessments on candidate experience](https://blog.trginternational.com/impacts-of-pre-hire-assessments-on-candidate-experience)

Contents

- [What are psychometric assessments and personality assessments?](https://blog.trginternational.com/topic/talent-management/page/4#definition)
- [Key differences between psychometric assessments and personality assessments](https://blog.trginternational.com/topic/talent-management/page/4#comparison) 
    - [Scope](https://blog.trginternational.com/topic/talent-management/page/4#scope)
    - [Data and validity](https://blog.trginternational.com/topic/talent-management/page/4#data-validity)
    - [Applications](https://blog.trginternational.com/topic/talent-management/page/4#applications)

[Read More…](https://blog.trginternational.com/psychometric-versus-personality-assessments)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/psychometric-versus-personality-assessments#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [Key Criteria to Consider When Selecting Psychometric Assessments](https://blog.trginternational.com/criteria-selecting-psychometric-assessments)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Tue, Feb 6, 2024

- [Tweet](https://twitter.com/share)

[![Key Criteria to Consider When Selecting Psychometric Assessments](https://blog.trginternational.com/hubfs/social-suggested-images/Happy%20cheerful%20young%20asian%20male%20in%20glasses%20smiling%20and%20using%20laptop%20in%20cafe-2.jpeg) ](https://blog.trginternational.com/criteria-selecting-psychometric-assessments)

[Psychometric assessments](https://blog.trginternational.com/psychometric-assessments) have become increasingly popular due to their ability to provide employers with valuable insights into their employees' abilities, personality traits, and values.

[Read More…](https://blog.trginternational.com/criteria-selecting-psychometric-assessments)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/criteria-selecting-psychometric-assessments#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

## [Key to Exceptional Employee Experience with Psychometric Assessments](https://blog.trginternational.com/exceptional-employee-experience-psychometric-assessments)

 Posted by [Mai Hoai Thu](https://blog.trginternational.com/author/thu-mai) on Mon, Feb 5, 2024

- [Tweet](https://twitter.com/share)

[![Key to Exceptional Employee Experience with Psychometric Assessments](https://blog.trginternational.com/hubfs/images/growth%20mindset.jpg) ](https://blog.trginternational.com/exceptional-employee-experience-psychometric-assessments)

It is becoming increasingly challenging to identify individuals who truly fit your team or role. [Resumes and interviews](https://blog.trginternational.com/unstructured-interviews-reflect-the-unfairness-in-hiring) are not enough for accurate consideration. But what if you could harness the power of science for deeper insights?

[Read More…](https://blog.trginternational.com/exceptional-employee-experience-psychometric-assessments)

 0 Comments [Click here to read/write comments](https://blog.trginternational.com/exceptional-employee-experience-psychometric-assessments#comments-listing)

Blog Topics: [Talent Management](https://blog.trginternational.com/topic/talent-management)

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