Recent TRG blog posts

In today’s competitive business landscape, retaining clients is just as important, if not more so, than acquiring new ones. One of the critical factors influencing client retention is the quality of technical support. Providing excellent technical support not only addresses clients’ immediate concerns but also builds long-term loyalty and trust.

While Emotional Intelligence has clear benefits in enhancing interpersonal relationships and managing emotions, it is not without its drawbacks. Recognizing these potential disadvantages can help individuals and organisations strike a balance between EQ and other critical skills, ensuring a more holistic approach to personal and professional development.

As societal expectations evolve and the triple bottom line - people, planet, and profit (3Ps) - becomes increasingly vital, businesses face rising pressure to prove ethical standards and showcase their socially conscious commitment.

In the HR world, the pressure to fill open positions quickly can be immense. Often, recruitment efforts take centre stage, casting a wide net to attract a pool of potential candidates. But what happens after the resumes flood in? Selection, the crucial process of identifying the perfect fit from that pool, can sometimes get relegated to the sidelines.

It is that much-dreaded time of the year when you have to review your team members' performance. The processes are not only lengthy and complex but also emotionally charged. Not every one of your members will accept the reviews with ease. There are "difficult to deal with" individuals who have a cent or two about the verdicts.

What makes or breaks an organisation? For many, it comes down to leadership, but securing strong leadership relies on having the right people in place to take the reins of power over time.

Psychometric assessments have become increasingly popular due to their ability to provide employers with valuable insights into their employees' abilities, personality traits, and values.

It is becoming increasingly challenging to identify individuals who truly fit your team or role. Resumes and interviews are not enough for accurate consideration. But what if you could harness the power of science for deeper insights?