Recent TRG blog posts

The competition in the retail industry has always been brutal. Those who fail to provide their customers with a smooth, exceptional service are being left behind in the race. The retail overview in 2018 and beyond is revolving around personalisation and connecting directly with each consumer. When a customer feels that they are at the centre of the shopping experience, they stick around and buy more. To achieve this, a retailer must understand what motivates and appeals to its different customers.

Infor SunSystems, among the first Infor products hosted in the cloud, is about to have some more major upgrades: smoother integration with other systems, better security, and functional enhancements.

When the new iPhone X came out, people were all aware of its new features and the drastic differences in its design. A big portion of the Millennials is tech-savvy, they like to be updated on the newest technological trends, quickly adapt to these changes, and they are willing to learn things that are unknown.

Do you know? Apple, Netflix and Google besides being the leaders in their respective industries, have one thing in common, and that is their star employees are 40% more productive than the average enterprise. Is it because they recruit only the most talented individuals?

Not many organisations are willing to invest in a performance management system; various small to mid-sized businesses choose to ignore it altogether. Technology-enabled performance management if not implemented correctly tends to fail miserably.

The importance of Emotional Intelligence (EI, or EQ – Emotion Quotient, as opposed to IQ) in the success of an organisation is highlighted nowadays. But as its name tells “Intelligence”, EI is usually considered a complicated and sublime term that is difficult to practice and improve. Is that really so?

To properly retain and develop your existing pool of talents, as a manager, you need to keep track of their performance, their level of engagement, as well as become fully aware of their goals for future career development.

Teams of highly performing and engaging individuals lie at the core of any thriving enterprise. It is crucial for organisations to prioritise employee engagement and performance in order to achieve continuous growth. From the initial stages of recruitment and onboarding to employee development and even succession planning, it is imperative for organisations to consistently foster and maintain high levels of performance in every employee.